Spring House Surgery

All newly registered patients will be asked to complete a questionnaire and undergo a new patient medical witht the docotr or nurse. Medical treatment is available from the date of registration.

The doctors will give advice over the telephone but you may be asked to call back if they are busy.

Appointments can be made by telephoning BOLTON 848411. We have four lines, which should improve the time taken to answer your call. However, particularly in the mornings, all these lines are busy and calls have to be redirected to "appointments", "prescriptions" or the "office" (for test results and visit requests). Please be patient if the telephone is not answered immediately - we will do our best to answer as soon as possible. When you are placed on hold you will hear music and information.

You may consult any of the doctors in the practice but it is advisable that you stay with one doctor for one particular problem so that you can receive continuity of care.

Please note: we have early morning surgery on Wednesday each week commencing 7.00am by appointment.

If you cannot keep your appointment please let us know - it frees the appointment for somebody else.

Urgent Cases

To arrange an appointment please telephone (01204) 848411.

It is our aim that patients be seen by a health professional within 24 hours or a GP within 48 hours. If you wish to see a named GP then you may need to wait longer than this.

If you are unable to get to the surgery through ill health, a home visit can be arranged by telephoning 848411. Except in an emergency, please telephone after 8.30 and before 10.30am. Please be ready to give the receptionist your name, address, telephone number and a brief description of what is wrong. You may be asked by the receptionist to speak to the duty doctor.

Results of investigations which have been checked by the doctor may be obtained by telephoning 848411 after 2.00pm in the afternoon. Except in the case of children, results will only be given to the patient concerned and not to relatives or friends.

Remember that results can take up to two weeks.